Contact SSWUK Ltd. (trading as Solar South West)
Office: +44 (0) 1460 279 571
FAX: +44 (0) 1460 77349
FROM THE M5
Exit Motorway at Junction 25
Follow A358 east towards Ilminster
At Ilminster continue south along A358 towards Chard
At Chard take the A30 towards Crewkerne
Approximately 6.4 miles from Chard the road starts to border a wood to your left hand side
After a few hundred yards the entrance is situated on your right
Follow the newly surfaced approach road to the Solar SW offices based at Coombe Farm
SAT NAV: TA18 8RR
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We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. By either calling or emailing us.
We aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
If we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. Should you wish to refer the complaint to them please contact them on 0117 456 6031 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/