Commercial
Remediation & Fault Resolution

Commercial
Proactive and retroactive repairs to keep your system safe and generating

We are diligently and passionately involved in the maintenance of many of the projects we build. Our commitment and concern for your project extends over the full service life, during which we will monitor performance daily, rapidly detect and respond to anomalies, and perform planned maintenance annually to ensure electricity yields perform as modelled and that the project meets a high level of sustainability.

What benefits can my business expect?

  • Rapid fault resolution
  • Minimised losses

Services

Unknown fault finding - loss of generation

Sometimes there is something wrong and it’s not immediately obvious. Our team has a vast array of skills to deploy in finding such unknown faults and are often able to resolve them in a timely fashion.

String faults, finding and repair

String faults can reduce an inverter’s output significantly if left unchecked and in some worst cases cause fires. Once a fault occurs and is discovered we are able to test, find and repair the fault.

Inverter fault codes

If your inverter is showing a fault code we can often reduce the onsite testing time and number of visits. We have a fantastic relationship with the top inverter manufacturers and are able to source warranty replacements, refurbished units and spares with a rapid turn around.

Broken panels

A broken panel can impact your generation significantly and if left unchecked can cause further issues. We can source and replace the broken panel.

Mechanical repairs

Where installations have been mounted using incorrect or insufficient anchors and fixings, we are happy to provide a rectification service. We will analyse your environmental conditions and ensure that your PV system is safely fixed to withstand all types of weather for its lifetime.

Replacing poorly installed cabling

During the early days of solar many installations were carried out by inexperienced installers many who jumped on the band-wagon to make a quick buck. We have seen some very questionable cabling practices that can become dangerous over time and SSW are able to consult on these problems and resolve them with low downtime.

Fault diagnosis

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Planned & Reactive Maintenance

Commercial PV systems will likely benefit more from a comprehensive O&M plan. These plans are often multi-year agreements with annual planned maintenance and real-time remote monitoring. A full O&M package is a more comprehensive solution tailored towards medium/large commercial scale PV installations. Every O&M agreement with SSW is bespoke; made in accordance with each system and client’s unique specifications.

Repair and replacement

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Emergency fault resolution

No one wants an emergency but they do happen, SSW are here to help. Give us a call and we can get a team out to help and try to minimise the losses and potential damage. We are highly skilled in many different types of installation.